Bob serves as Linchris Hotel Corporation's President and oversees all aspects of hotel operations.
Bob started in the hospitality industry at age 14, working for his father, who was a hotel general manager. He began with Linchris in 1990 as a lounge manager at the Sheraton in Williamsport, PA. After being promoted to Food and Beverage Director he moved to the company's Ramada Inn in Concord, NH helping convert the property to a Holiday Inn. He later became the manager of the Days Inn in Lynn, MA, and subsequently transferred to the Howard Johnson Hotel in Springfield, VT, where Bob led a $2 million renovation and conversion to a Holiday Inn Express. He eventually made his way to the Quality Inn in Falmouth, MA where he oversaw an extensive renovation and conversion of the property to a Holiday Inn.
Bob's accolades as part of Linchris are numerous, including the Holiday Inn's Quality Excellence Award, a promotion to Area Director of Operations, Vice President of Operations, and Senior Vice President of Operations. Bob's years of dedication and commitment to Linchris has brought him to his current position as President, where he continues to drive excellence on a daily basis. Bob currently serves as a member of the DoubleTree by Hilton Owners Advisory Council.
Brian serves as Senior Vice President of Operations for Linchris, overseeing hotel operations for our full-service and select-service hotels. Day to day, he works with hotel executive teams to increase the value of each asset by providing financial, guest service, and human resources support.
Brian started his career in the hotel industry in 1999 as the Sales Manager of the Holiday Inn in Williamsport, PA, and joined Linchris in March 2001 as the Director of Sales and Marketing at the Radisson Hotel in Williamsport. In December 2003, Brian was promoted to his first General Manager position for Linchris, and over the next 13 years, he was the General Manager of seven hotels within the Linchris portfolio.
In 2016, Brian was promoted to Area Director of Operations for Linchris with oversight of five hotels at the time. From there, he was promoted to Vice President of Operations in 2019, and subsequently Senior Vice President of Operations in 2020.
Brian and his wife live in Plymouth and have four children. In his spare time, Brian likes to spend every minute he can with his family, doing home projects, and relaxing at the beach in the summer.
John is responsible for providing commercial leadership and strategic top-line growth across Linchris' portfolio of independent, branded, full-service, and select-service hotels.
John joined Linchris in February 2013 as Director of Sales and Marketing for the award-winning Hilton Scranton & Conference Center and was promoted six months later to General Manager. Before joining the Linchris team John worked for Interstate Hotels & Resorts, Essex Partners, and Hersha Hospitality holding roles as Area Manager, General Manager, and Director of Sales.
John has managed hotels within the Hilton, Marriott, and IHG brands. Under his direction John's hotels have won the Hilton Brand Award of Excellence, Make it Right Award, Spirit of Blue Energy, Marriott President's Award, Spirit to Serve, and Hampton Inn President's Award. John was recognized by Hilton with the honor of serving on the GM Roundtable Program in 2015.
John was an adjunct faculty member at Keystone College and Lackawanna College, teaching courses in Hotel and Restaurant Management. He served as Vice President on the Board of Directors at the Lackawanna County CVB and served on numerous boards within his hotel's community.
John is a graduate of Pennsylvania State University, where he earned his B.S. in Hotel, Restaurant, and Institutional Management.
In February 2017, John joined the Executive Team as Corporate Director of Sales and Marketing and in 2019 was promoted to Vice President of Sales and Marketing. He was promoted again in 2021 to Senior Vice President of Sales and Marketing where he is responsible for leading the Sales, Marketing, and Revenue Strategy.
John lives in Plymouth with his wife, their son, and an adorable GSP Bailey.
Jenna M. Bergamino
Corporate Director of Revenue Management
jbergamino@linchris.com
Jenna oversees the revenue management department for Linchris. Providing support to our hotels through rate management, yielding, and forecasting, Jenna and her team develop revenue strategies to maximize top-line revenues for all hotels within the Linchris Portfolio.
Jenna started her hospitality career in 2004 at the Scranton Courtyard in Scranton, PA. Holding positions in food and beverage as well as front office, Jenna became well-rounded in hotel operations. Jenna joined Linchris in 2013 as the General Manager at the Hilton Garden Inn, Breinigsville, PA, and in 2015, she relocated to Rockland, MA.
During her tenure in Rockland, she was a General Manager of the Holiday Inn where she oversaw the re-branding of the hotel to a DoubleTree by Hilton in 2016. In 2019, Jenna was promoted to General Manager at Hotel 1620 in Plymouth, MA, and in 2021, Jenna joined the Corporate Office as Corporate Director of Revenue Management.
During her career with Linchris, Jenna has assisted in task force work and has been a member of hotel acquisition teams. Jenna also assisted in the development of Human Trafficking Training for the Linchris portfolio of hotels as well as the development of the Linchris Manager in Training program.
Jenna holds a BS from Muhlenberg College where she graduated in 2008. In her free time, Jenna enjoys spending time at the beach, traveling to and exploring new places, and spending time with family and friends. She lives in Massachusetts with her husband and two dogs, Lucy and Cody.
Ryan Connors
Director of Project Management
ryan@linchris.com
Ryan serves as the Director of Project Management for Linchris and is responsible for developing and managing the capital plans for our hotel properties, leveraging his extensive experience to drive success across our portfolio.
Ryan's career with Linchris began in 2011 at our Hampton Inn Revere Logan Airport, where he started as an airport shuttle van driver while earning his degree at Fisher College in Boston. After graduating, Ryan transitioned to the accounting team at the Doubletree in Andover, MA, where he quickly advanced to the role of Accounting Manager.
Following his training in Andover, Ryan took on his first general manager role at the Holiday Inn Salem, NH in 2017. His success in Salem led to his appointment as the general manager of the newly acquired Holiday Inn in Ann Arbor, MI. There, Ryan expertly managed a comprehensive renovation and conversion to a Doubletree. After two years in Ann Arbor, he returned to New England to lead our beachfront Ashworth by the Sea Hotel in Hampton, NH, before taking on general manager responsibilities at the DoubleTree in Nashua, NH.
In 2022, Ryan was appointed to a new Project Manager position at Linchris. In this role, he oversees all construction, renovation, and engineering projects, working closely with his Project Management Team and hotel property leaders.
When not juggling projects, Ryan enjoys hockey, attending concerts, and spending time with his dogs.
Jacqui Frost, Director of Operations/Revenue Manager, is an experienced hospitality professional with a strong focus on operational efficiency and revenue management. With over three decades in the industry, Jacqui began her career at the age of 15, working in various roles such as cleaning rooms, managing laundry, and handling front desk duties at hotels in North Truro and Provincetown on Cape Cod.
In 1994, Jacqui joined Four Points Eastham and quickly progressed through the ranks, demonstrating her dedication and expertise. From her initial role at the front desk, she moved into the position of Reservations Manager, showcasing her ability to manage bookings and increase revenue. Her exceptional performance led to further promotions, ultimately culminating in her appointment as Front Office Manager and Revenue Manager.
Continuing her success, Jacqui became the General Manager at the Four Points by Sheraton in Eastham, where she focused on seamless operations and fostering a culture of excellence. Her leadership and strategic vision propelled the hotel to success, earning recognition from guests and stakeholders alike.
In 2020, Jacqui joined the Harbor Hotel in Provincetown as Assistant General Manager and quickly advanced to the role of General Manager. Through her exceptional leadership and management skills, she has steered the hotel towards greater prosperity and prominence in the competitive hospitality industry.
Outside of work, Jacqui enjoys spending time with her family, including her three children and five grandchildren, as well as her two beloved Golden Retrievers.
With her unwavering commitment to excellence, Jacqui Frost joined the Linchris corporate office in 2024.
The strength of Linchris Hotel Corporation lies in Chris' commitment to hiring motivated employees who possess a desire for excellence
Chris cultivates opportunities for people to grow within the hotel management company and supports them when they identify better ways to serve each hotel guest. He is also a trailblazer in understanding the personal and professional commitments reflective of the hotel and hospitality industry, and by doing so has implemented a radical incentive plan that encourages Linchris general managers to take a 3-month paid leave of absence after 5 years of service. These are the convictions and practices that have made Linchris Chairman Christopher Gistis one of the hotel and hospitality industry's most admired and respected leaders.
A VETERAN OF THE HOSPITALITY INDUSTRY
Chris began his career in 1970 as a hotel management trainee for the Inn America Corporation at the Sheraton-Harrisburg in Harrisburg, PA.
By 1983, Chris was the company's executive vice president charged with handling every facet of Inn America's hotel operations as well as identifying new acquisitions, arranging renovations, and securing financing for these hotel projects.
In 1985, Chris Gistis formed the Linchris Hotel Corporation to be an innovative hotel management company that could provide a unique blend of hospitality service and quality with a true hands-on approach. In 2022, he transitioned to the role of Chairman at Linchris.
Glenn serves as Chief Executive Officer for Linchris.
Mr. Gistis entered the hospitality industry in 1995 when he worked as the accountant for two Linchris properties. One year later, he joined Linchris as Assistant Corporate Controller and earned four successive promotions: Corporate Controller in 1998, Vice President of Finance in 2000, Chief Financial Officer in 2003, and most recently, Chief Executive Officer in 2022.
In 2017, Mr. Gistis oversaw the launch of Linchris' Fund business. As CEO, Mr. Gistis oversees the growth of the company and works with institutional investors.
Mr. Gistis earned a dual-degree BA/BS in economics and biochemistry from Boston College in 1989. He also holds a 1991 MBA in Finance from Babson College.
As Vice President of Accounting, Janine is responsible for monitoring and analyzing the operating results of all Linchris' management properties.
She works closely with the Chief Financial Officer to manage the preparation of monthly and annual reports, as well as ensures internal controls are in place and being
administered. She is also responsible for all human resource functions and managing the office space. Among her many duties, Janine oversees the day-to-day operations of Linchris' accounting staff.
Janine began her accounting career in 1990 at Colonial Management Associates, a mutual fund company. She held three positions in her time there, Control Accountant, Accounts Payable Specialist, and Marketing Budget Assistant.
In 1998, Janine accepted the position of Innkeeper at Linchris' corporate-owned Park View Inn. In 2000, Janine began working at Linchris' corporate office as a part-time Accounting Clerk. She came on full-time in 2003 as the Administrative Assistant, and then had 4 successive promotions from Staff Accountant, Assistant Corporate Controller, Corporate Controller and now Vice President of Accounting.
Janine graduated from Bay State College with a Bachelor's in Business Administration with a Finance Concentration. She also holds her Masters of Business Administration in Finance from the New England College of Business.
In her free time, Janine enjoys spending time with her friends and family. She loves the outdoors and traveling near or far. She is a member of the Middleboro Elks Lodge #1274 where she serves as Treasurer and volunteers her time as Cyber Assistant as well as assisting with other charitable endeavors.
Owen directs the finance responsibilities for Linchris's portfolio of hotel assets, managing the financing of new acquisitions and refinancing opportunities. He provides support to the operations team by reviewing financial statements and weekly payroll reports for accuracy and cost savings efficiencies. He also works with the property management teams directly to complete the annual budgets that are used to guide each hotel throughout the year.
Owen earned a Bachelor's degree in Management and Finance from Bentley University, Waltham, Massachusetts in 2011. He entered the hospitality industry upon graduation as the overnight doorman at the Ritz-Carlton Boston, before moving to the accounting department at the Mandarin Oriental Boston in 2012. He focused on payroll processing, internal audit, and general cashiering until 2014. In 2016, he completed his Masters in Business Administration at Boston College. Upon graduation, Owen began at Linchris in a staff accounting role and then received successive promotions to Analyst/Accountant, Assistant Corporate Controller, Assistant Director of Finance, and most recently to Director of Finance in June of 2022.
In his free time, Owen loves to ski and enjoys road biking around Cape Cod. Originally from rural Vermont, he now lives in Sandwich, MA with his wife.
Jeff serves as Vice President of Operations, overseeing the operations of a portfolio of Linchris' full-service and select-service hotels. He provides leadership to the General Managers of the hotels he oversees with a focus on customer service, team member satisfaction, revenue generation, and long-term value creation.
Jeff began his hospitality career and joined Linchris in August 2007 as a Front Office Manager at the Best Western Boston, and held his first General Manager position at the Comfort Inn Cape Cod in June 2010. Prior to joining the Linchris executive team as Director of Operations in 2020, he was the General Manager of seven different Linchris-managed hotels and served as an Area Director of Operations in 2019. In 2021, Jeff was promoted to Senior Director of Operations. In 2023, he was promoted to Vice President of Operations.
Jeff has moved through the Linchris ranks with a commitment to the Linchris standards of "Driving Excellence" and by building an effective leadership team at each property he has been responsible for.
Jeff is a 2005 graduate of the Isenberg School of Management at the University of Massachusetts Amherst. While in school, he played 4 years of Division 1 hockey for UMass and was an assistant captain in his senior year. Upon graduation, Jeff played two years of professional hockey in the East Coast Hockey League (ECHL) and American Hockey League (AHL). During a 1 year leave of absence from Linchris, Jeff earned his Master's Degree in Hospitality and Tourism at UMass in 2010, while serving as the Graduate Assistant of the UMass hockey team.
In his free time, Jeff enjoys outdoor activities, spending time with friends and family, reading, and going to the beach.
Shannon oversees the cash management of the Linchris portfolio. Day to day, she ensures there are sufficient funds available to meet ongoing operating and capital investment requirements.
In 2006, Shannon joined Linchris in the corporate office as the Receptionist. From there, she became a Staff Accountant, Assistant Corporate Controller, and now Treasurer. Shannon graduated with a Bachelor of Arts degree with a Managerial Accounting Concentration from Framingham State College in 2005. In her free time, Shannon enjoys watching her children's hockey and soccer games, and dance recitals.
Gary oversees the food and beverage operations for the entire Linchris portfolio. He assists properties in menu development and service and sanitation standards, along with overall guest satisfaction. Gary assists properties in maximizing their financial results for ownership while in his words, "keeping it fresh and exciting to our customers". Gary works directly with properties in developing and mentoring talent for future advancement in their careers and with the company.
Gary joined Linchris in March 2015 when Linchris purchased the Inn at Middletown. He started as General Manager and was promoted to Corporate Director of Food and Beverage in 2019.
Gary started his hospitality career as a banquet cook at the 1,200-room Hyatt Regency New Orleans in 1980, and quickly moved up in the ranks, being promoted to Banquet Chef and then Executive Sous Chef. In 1984, he relocated to Glen Cove, NY where he worked as Executive Chef and later Director of Food and Beverage for Harrison Conference Centers. In 2001, Gary joined what was then Interstate Hotels and Resorts as a regional food and beverage director, and then General Manager. Across his career at Linchris and beyond, Gary's properties have included Hartford Hilton, Trumbull Marriott, DoubleTree Bradley Airport, Courtyard and Residence Inn Manchester, and then Inn at Middletown.
Gary has an Associate's Degree in Criminal Justice, along with another degree in Culinary Arts from the Culinary Institute of America, where he graduated in 1980. While he was with Interstate Hotels & Resorts, Gary was a finalist for General Manager of the Year. During his tenure with Interstate, the Inn at Middletown won multiple awards including Most Consistent Property, Top Sales Team Performance, and Top Food and Beverage Operation.
In his free time, he enjoys spending time with his family and new grandson, Cooper. Gary loves to golf and anything that involves being outside. He lives in Rocky Hill, Connecticut, with his wife Linda, and has a son, Alex, and a daughter, Diana.
Greg Nawrocki
Corporate Director of Online Marketing
greg@linchris.com
Greg oversees the digital marketing strategy for the Linchris portfolio. He provides support to our hotels on reputation management, search engine optimization, social media marketing, public relations, and community networking.
Greg and his team develop an annual digital marketing strategy and social media calendar for each hotel to follow. This plan is customized for the recommendations of the individual hotel brands including IHG, Marriott, Best Western, Choice, and Hilton.
Greg joined Linchris when the company purchased Hotel Providence in 2015, where he was serving as Business Transient Sales Manager. He was promoted to Director of Sales & Marketing in 2016.
Greg has a strong hospitality background which started in college where he was an event coordinator at Universal Orlando Resort in Orlando, FL. After moving back to his home state of Massachusetts, he held several managerial roles with Lafrance Hospitality Company. His career eventually led him to The Newport Harbor Hotel & Marina (Shaner Hotels) and then Hotel Providence. In 2018, he was awarded Hotel Employee of the Year by the Rhode Island Hospitality Association.
In addition to his extensive marketing and sales experience, Greg was also appointed as a Justice of the Peace in 2012.. Greg holds a B.S. in Hospitality Management from the University of Central Florida's Rosen College of Hospitality Management. In 2023, he earned the Certified Hospitality Digital Marketer certifcation through HSMAI. He currently lives in his hometown of Fall River, Massachusetts with his husband, son, rescue dog, Millie.
Nick, a former VP of Operations for Linchris, now provides management oversight when staffing voids arise as a result of management changes, maternity or medical leave, hotel acquisitions, or wherever additional staffing is required for a short period.
Nick works directly with the hotel management teams to provide guidance on operational procedures and ensures that the hotels are utilizing all Linchris programs and procedures. He evaluates current procedures and makes recommendations on improving profitability using Linchris programs and operational efficiencies. Additionally, Nick provides guidance to management team members to help them advance their careers with Linchris and better understand the overall dynamics of operating a hotel.
Nick joined Linchris in 1999 as General Manager of the Concord, NH Holiday Inn, and in 2003 was promoted to the Hampton Inn Colchester, VT as General Manager. In 2006 Nick was promoted to Area Director of Operations and moved back to New Hampshire to manage the Salem, NH Holiday Inn as well as overseeing two other Linchris hotels. In 2009 Nick took over as General Manager of the Hampton Inn Logan Airport in addition to his Area Director of Operations responsibilities.
In 2014, Nick was promoted to Vice President of Operations where he was responsible for oversight of both full-service and select-service hotels. In 2020, Nick decided to semi-retire, stepping down as Vice President of Operations and beginning his role as Taskforce Specialist.
Since semi-retiring and when not working, Nick has been traveling the country in his RV with his wife, Paula, and dog, Powder. So far, they have made two cross-country trips with Alaska on the horizon. While traveling, Nick and Paula have also had the opportunity to perform some volunteer work, which they both find rewarding. In addition to traveling, Nick is an enthusiastic cyclist and loves finding unique places to ride his bike along their travel routes.
Beth oversees sales strategy for the Linchris portfolio. She provides direct support to our network of hotels and leads high-performing sales teams that achieve topline results through direct sales initiatives.
Beth first joined Linchris when the company purchased the award-winning Inn at Middletown in 2015, where she was the Director of Sales and Marketing. In February 2017, Beth was promoted to Regional Director of Sales and Marketing, where she gained extensive knowledge of multiple brands and hotel types ranging from select service, extended stay, and full service. She was promoted to Corporate Director of Sales in 2021.
Before joining the Linchris team, Beth worked with Interstate Hotels & Resorts and Four Seasons Hotels. She held multiple roles over her career, including Banquet Manager, Catering Sales Manager, Director of Catering, and Director of Sales & Marketing. While at Interstate Hotels & Resorts, Beth won multiple awards including Catering Sales Team of the Year, Director of Sales, and Sales Manager Stars of Excellence.
Beth is a graduate of the University of Connecticut where she earned her B.A. in Communication Sciences.
In her free time, Beth volunteers on the 18-Hole Stroll Pancreatic Cancer Walk Committee. She loves spending time with her family traveling, hiking, and boating.
Michael serves as Linchris Hotel Corporation's Senior Director, with an eye on overseeing hotel operations and improving the bottom line.
Mr. Sullivan began his career at the public accounting firm of Alexander, Grant and Company in Boston before joining Inn America Corporation, where he rose through the ranks from controller trainee to Assistant Corporate Controller. Mr. Sullivan joined Linchris Hotel Corporation in 1989 as Corporate Controller and later held the positions of Vice President of Finance, Chief Financial Officer, and most recently President. Throughout his career in hotel management, he has taken a hands-on approach to operations while staying actively involved in the strategic growth of Linchris.
Mr. Sullivan states, "While we recognize that Linchris' customer is the hotel owner, our success in maximizing the owner's investment is totally dependent on our ability to deliver the highest levels of employee and guest satisfaction." This philosophy has served Linchris well in the past and will continue to guide the hotel management company in the future.
Mr. Sullivan served as the company's president until 2022, when he assumed the role of Senior Director.
With over 15 years of experience in human resources, Monet joined Linchris in 2024 as a distinguished HR professional who excels in aligning people strategies with organizational success. Her career began in accounting, but her deep-seated passion for working with people inspired her transition to the dynamic field of HR.
Monet's diverse experience spans various industries, equipping her with a comprehensive understanding of the unique challenges organizations face. Her leadership as President of the Southcoast Human Resources Council for seven years showcased her ability to foster collaboration and drive positive change within the HR community. Additionally, Monet extends her expertise beyond the workplace by serving as a college-level instructor and workshop facilitator for industry groups like NEHRA, contributing to the development of future HR leaders.
Driven by a passion for progress and innovation, Monet is dedicated to advancing the role of HR as a strategic partner that supports decision-making and promotes a culture of trust and inclusivity. She holds a BS in Human Resource Management and an MS in Industrial/Organizational Psychology, along with dual HR certifications from HRCI and SHRM and certification as a Professional Coach.
Glen oversees a third of the hotel's portfolio for Linchris. He provides support to those hotels and is responsible for financial matters overseeing hotel operations by working with the hotel's General Managers and Leadership Team.
Glen develops strategies for operational improvements along with assisting those General Managers to continue driving a great hotel experience for our guests and providing guidance in the further development of key individuals at the property level.
Glen joined Linchris in 2010 when he took over as General Manager of the 226-room Holiday Inn in Brookline MA, which Linchris acquired in 2007.
From there, Glen continued his career as General Manager of the 220-room Holiday Inn in Mansfield MA, where he was tasked to work with the property in getting the hotel out of default in 2014. In 2015, Glen relocated to Hialeah Gardens, FL, a suburb of Miami, where he was promoted to General Manager of the 263-room Howard Johnson Hotel, and took the property through a multi-million-dollar renovation and a conversion to the Holiday Inn Miami West.
After spending two-plus years in Miami, he assisted in San Antonio TX, at the Hyatt Place as the interim General Manager in the fall of 2017. In December 2017, Glen was promoted to General Manager of the Hilton Memphis, a 405-room property with three restaurant outlets, and over 30,000 square feet of meeting space. During his time in Memphis, he was promoted to Area Director of Operations, where he also oversaw the Holiday Inn Miami West. In April of 2021, Glen was promoted to General Manager of the luxury oceanfront Allegria Hotel, located on Long Beach, NY. After spending 18 months in NY, Glen was promoted to Director of Operations in October 2022. Prior to joining Linchris, Glen had spent time with IHG and the Marriott Corporation.
In his free time, Glen likes to spend time traveling with his wife and three daughters when he can, and in the summer, he enjoys boating and relaxing at the beach.
Alan serves as Director of Acquisitions for all of Linchris Capital Partners' current and future acquisitions. Alan maintains the company's analytical database and evaluates hotels for potential acquisition. He also develops and maintains relationships with hospitality brokers, both for properties available for purchase as well as those being listed for sale.
Alan entered the hospitality industry in 2010 as a part-time night auditor at the Radisson in Warwick RI while he was a full-time graduate student. He then was promoted to Night Auditor Supervisor and Manager on Duty within 10 months. He joined Linchris in 2011 as a staff accountant and oversaw multiple properties.
Mr. Zhu earned a Bachelor's degree in Finance from Shanghai University, Shanghai, China in 2006. Alan then came to the United States to pursue higher education, obtaining an MBA from Johnson & Wales University concentrating in Hospitality in 2011.