The Linchris Hotel Corporation Management Team
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industry professionals.
Christopher Gistis,
Chief Executive OfficerThe strength of Linchris Hotel Corporation lies in Chris Gistis' commitment to hire motivated employees who possess a desire for excellence. Chris cultivates opportunities for people to grow within the hotel management company and supports them when they identify better ways to serve each hotel guest. He is also a trailblazer in understanding the personal and professional commitments reflective of the hotel and hospitality industry, and by doing so has implemented a radical incentive plan that encourages Linchris general managers to take a 3-month paid leave of absence after 5 years of service. These are the convictions and practices that have made Linchris CEO Christopher Gistis one of the hotel and hospitality industry's most admired and respected leaders. Contact Chris by email at:cgistis@linchris.com
A veteran of the hospitality industry,
Chris began his career in 1970 as a hotel management trainee for the Inn America Corporation at the Sheraton-Harrisburg in Harrisburg, PA. By 1983, Chris was the company's executive vice president charged with handling every facet of Inn America's hotel operations as well as identifying new acquisitions, arranging renovations, and securing financing for these hotel projects. In 1985, Chris Gistis formed the Linchris Hotel Corporation to be an innovative hotel management company that could provide a unique blend of hospitality service and quality with a true hands-on approach.
Michael Sullivan,
PresidentMichael Sullivan serves as Linchris Hotel Corporation's President, with an eye on overseeing hotel operations and improving the bottom line. Mr. Sullivan began his career at the public accounting firm of Alexander, Grant and Company in Boston before joining Inn America Corporation, where he rose through the ranks from controller trainee to Assistant Corporate Controller. Mr. Sullivan joined Linchris Hotel Corporation in 1989 as Corporate Controller and later held the positions of Vice President of Finance and most recently Chief Financial Officer. Throughout his career in hotel management, he has taken a very hands-on approach to operations while staying actively involved in the strategic growth of Linchris.
Mr. Sullivan states, "While we recognize that Linchris' customer is the hotel owner, our success in maximizing the owner's investment is totally dependent on our ability to deliver the highest levels of employee and guest satisfaction." This philosophy has served Linchris well in the past and will continue to guide the hotel management company in the future. Email:msullivan@linchris.com.
Robb M. Moskowitz,
Senior Vice President of OperationsRobb Moskowitz oversees all operational aspects of the more than 20 hotels under the Linchris Hotel Corporation umbrella. Robb's hands-on management style, commitment to the fundamentals of the hotel industry, and his focus on the bottom line have contributed to his professional growth within the company.
In 1986, Robb joined Linchris Hotel Corporation as the Front Office Manager of the Holiday Inn in Concord, NH. Within a year, he was promoted to the Rooms Division Manager. In 1989, he became the General Manager of the new, 100-room Comfort Inn hotel in Concord, NH, where he was consistently recognized by Choice Hotels with the prestigious "Hospitality Gold Award" for excellence in hotel property management, continuing to exemplify the Linchris management style. In 1995, Robb was promoted to Regional Director of Operations, responsible for four of the company's managed hotels while at the same time managing the Holiday Inn Express in Rockland, MA. In 1997, he was promoted to Vice President of Operations. In 2007, Robb received another promotion to the Senior Vice President of Operations.
Robb is a 1984 graduate of East Stroudsburg University with a Bachelor of Science in Hotel and Restaurant Management. Email: rmoskowitz@linchris.com
Glenn Gistis,
Chief Financial OfficerThe responsibility for maintaining a smooth financial landscape across all Linchris Hotel Corporation companies lies with Chief Financial Officer Glenn Gistis. Mr. Gistis oversees all financial matters for the corporation, including approval of each annual budget, preparation and review of tax documents and coordination of any hotel property-related financing, from mortgages
to leases.
Mr. Gistis began his professional career in 1991 at Diversified Financial Management, an investment advisor company. He entered the hospitality industry in 1995, when he worked as the accountant for two Linchris properties. One year later, he joined Linchris Hotel Corporation as Assistant Corporate Controller and earned three successive promotions: Corporate Controller in 1998, Vice President of Finance in 2000 and Chief Financial Officer in 2003.
Actively involved in his community, Mr. Gistis has served as a coach for Duxbury Youth Hockey since 1990, as well as a member of the Duxbury Youth Hockey Board of Directors since 1994. Mr. Gistis earned a dual-degree BA/BS in economics and biochemistry from Boston College in 1989. He also holds a 1991 MBA in Finance from Babson College. Email: ggistis@linchris.com.
Dennis Jakubowski,
Project ManagerAs Project Manager for Linchris Hotel Corporation, Dennis Jakubowski oversees all hotel renovation activity, while serving as an experienced and informed resource for all Linchris property engineers. With 27 years in the hospitality industry, Dennis is well qualified to manage the unique challenges of hotel renovation. His efforts to maintain the delicate balance between cost and quality have proven successful throughout the many hotel renovation projects he has supervised.
Management of energy and utilities is an ongoing concern at Linchris properties. Dennis works regularly with hotel General Managers and Chief Engineers to implement low-cost or no-cost programs to reduce waste and inefficiency in this area. He has instituted programs resulting in reductions of 15% and more at various hotel properties without ever sacrificing our hotel guests' comfort.
Dennis has an extensive background in the building trades. His hands-on experience includes work as an electrician, carpenter, plumber, landscaper and air-conditioning technician. He served as a Hotel Chief Engineer for 24 years before joining Linchris Hotel Corporation in 1999. A certified Engineering Operations Executive, Dennis earned a Federal Refrigeration Technician Certification and is also a Certified Pool Operator.
According to Dennis, his role is to help make every hotel guest's visit comfortable, rewarding and safe. He strives to experience each hotel property from a guest's point of view in an effort to provide the highest quality service. Dennis works to ensure that all staff members perform their roles more efficiently, giving our customers ample reason to make Linchris hotels their preferred destination.Email:dennisj@linchris.com
Liz Jobin,
VP of Revenue ManagementIn February 2003, Liz Jobin was named Revenue Manager for Linchris Hotel Corporation. Liz's familiarity with each hotel site's property and revenue management systems allows her to ensure that all Linchris hotels are maximizing their individual revenue potential. This newly created position allows Liz to work closely with each hotel property while serving as a "second pair of eyes" for all General Managers. Liz tracks hotel reservation and occupancy trends, room rates and each hotel's web site on a regular basis to discover strategies that work, and areas that can be improved for
greater revenue.
A hotel and hospitality industry veteran with more than 15 years of experience, Liz has been part of the Linchris team since 1987. She began her career as a hotel guest service agent at the Ramada Inn (now the Holiday Inn) in Concord, NH. Liz then moved to the Comfort Inn in Concord, NH, where she was promoted to Front Office Manager and later became General Manager in 1995, a position she held until 1998. For the next five years, Liz managed four other hotel properties for Linchris throughout New Hampshire and Cape Cod. Today, she enjoys sharing her hospitality industry knowledge and hotel management experience with a new generation of the Linchris family. Liz is a graduate of Plymouth State College in New Hampshire with a B.A.
in Marketing.Email:ljobin@linchris.com
Bob Anderson,
Vice President of OperationsAs Vice President of Operations, Bob Anderson oversees the operations of Linchris' full service and limited service hotels. Bob's years of dedication and commitment to the Linchris Hotel Corporation standards of "Driving Excellence" has allowed him to excel and move up through the ranks of
the company.
Bob got his start in the hospitality industry early in life working for his father Jim, who was the General Manager of the Sheraton Sturbridge Resort in Sturbridge, MA with Inn America Corporation. Bob later moved to the Sheraton Harrisburg West hotel where he worked up through the ranks from maintenance department to food & beverage to, finally, manager of Inn America's first high-energy nightclub.
Bob began his career with Linchris Hotel Corporation in 1990 as a Lounge Manager with Linchris' Williamsport, PA, Sheraton. He later moved to a similar position with the company's Concord, NH, Ramada Inn, subsequently also beginning his room division training. Rising through the ranks quickly Bob was then promoted to General Manager of the Days Inn in Lynn, MA. This was followed by a transfer to a Howard Johnson hotel in Springfield, VT where Bob took that hotel property through a $2 million renovation and conversion to a Holiday Inn Express hotel. He remained at the Holiday Inn Express for three years before moving on to serve as General Manager of the Quality Inn of Falmouth, MA (Cape Cod), where he oversaw the $2 million renovation and conversion of the hotel property to a Holiday Inn. During Bob's tenure as General Manager, the hotel received the Holiday Inn's Quality Excellence Award, ranking it among the top five percent of hotel properties in the Americas based on customer satisfaction. In 2006 Bob was promoted to Linchris' Area Director of Operations overseeing five hotels on Cape Cod in addition to remaining General Manager of the Holiday Inn in Falmouth. In November 2007, Bob was promoted to Vice President of Operations. Email:banderson@linchris.com
Sandra Greene,
Corporate ControllerCorporate Controller Sandra Greene draws upon more than 20 years of experience in the worlds of business, accounting and finance. A Linchris Hotel Corporation veteran who has been involved with the company for over 10 years, Sandra works closely with the Chief Financial Officer and each hotel property's General Manager to ensure that proper financial controls are in place, while establishing practices for increased profitability at every hotel. Throughout her Linchris career, Sandra's successive promotions from Controller to Assistant Corporate Controller and now Corporate Controller, are proof of the company's dedication to promoting its valued staff to executive-level positions in hospitality management.
Sandra began her business career as an accountant at Jack Conway & Realty Co. She served as manager of the accounting department, while also overseeing 10 subsidiary companies, including a mortgage division, a construction company, restaurants, the real estate training school and the firm's property management arm. Sandra also served as Treasurer for Jack Conway & Realty Co. for seven years, during which time she executed major technological updates, computerizing all of the company's accounting records.
A full-time mother of two who re-entered the work force following a leave of absence, Sandra appreciates Linchris' family-oriented philosophy. The hotel management company's focus on family and its growth-oriented approach to every initiative are, according to Sandra, just two of the many benefits of being a Linchris hospitality management team member.
Brett Loehr,
Area Director of OperationsAs Area Director of Operations, Brett Loehr operates and oversees the daily operations of Linchris hotel properties located in Northern New Hampshire and Vermont. With more than 25 years working in the hospitality industry, Mr. Loehr has a proven track record of identifying, training, and promoting Linchris management candidates. "Our corporate culture revolves around promoting from within. We hire employees for their attitude and train them to learn the skills they need to be successful. Helping people realize their career goals is a passion of mine. The net effect on our bottom line cannot be overstated. This strategy lowers labor expenses, improves consistency in service, develops devotion amongst our team members and most importantly fosters loyalty from our guests" said Loehr.
Over the past 16 years, Mr. Loehr has operated hotels for Linchris in Maine, West Virginia, Vermont, and New Hampshire. He has a proven track record of opening hotels successfully from the ground up. Three years after opening the Comfort Inn & Suites, St. Johnsbury, Vermont, it earned the title "2003 Inn of the Year." This prestigious hospitality industry award recognized the hotel as the best Comfort Inn worldwide out of more than 1,500 hotel properties. In 2006, under Brett's direction, the Hampton Inn, Littleton, New Hampshire received Hilton's Lighthouse Award for being ranked in the top 2% of Hampton Inns worldwide. Brett was recently awarded the 2011 Borden E. Avery Innkeeper of the Year Award from the Vermont Chamber of Commerce. This award is the Vermont hospitality industry's most prestigious award, designed for individuals who have held long time, high profile positions in the state's tourism industry.
Brett earned his Bachelors Degree in Hospitality Management from Johnson & Wales University. He has served as the lodging industry's representative to the American Bus Association as well as President of Northeast Kingdom Travel and Tourism Association. Brett is happily married and the proud father of four amazing children.
Nick Pancoast,
Area Director of OperationsAs Area Director of Operations, Nick Pancoast oversees three hotels while maintaining the position of General Manager at the Holiday Inn-Salem. Nick works closely with the General Managers of the hotels he oversees providing support in operational matters, revenue management and human resources. A hotel industry veteran, Nick began his career at an early age holding many positions through his school years before taking his first General Managers job in 1986 at a Comfort Inn. Nick has worked in limited service, full service and resort hotels throughout his career with a keen understanding of operational issues and revenue management.
Nick began his career with Linchris Hotel Corporation in 1999 as the General Manager of the Concord, NH Holiday Inn where we took the hotel property through a major renovation and brought the hotel's service ranking from the bottom of the region to #2 in the region with Holiday Inns. While in Concord, Nick also served on the Board of Directors of the New Hampshire Lodging and Restaurant Association. In 2003 Nick moved to the Colchester, VT Hampton Inn as General Manager and again took the hotel through a renovation project. While the property had initially been underperforming when it joined the Linchris portfolio, under Nick's leadership the hotel steadily improved with increased revenue and occupancy. In 2006 Nick was promoted to Area Director of Operations and moved back to New Hampshire to Manage the Salem Holiday Inn in addition to his other hospitality management duties.
When not working, Nick enjoys the occasional off-the-beaten- path adventure and traveling around the world with his wife Paula. Nick says that working with Linchris has allowed him to continue to fulfill his professional and personal goals.
